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Library Services

Interlibrary Loan

For the health and safety of our staff and patrons, Document Delivery has moved primarily to electronic services because of the COVID-19 pandemic. Expect longer fulfillment times. Please email us at with any questions.

UM-Flint students, faculty, and staff can obtain research materials that are not available in the Thompson Library through Get This or through Interlibrary Loan (ILLiad). Both require Duo two-factor authentication.

Interlibrary Loan is for:

  • Books, dissertations, and microforms not available in Flint or Ann Arbor.
  • Copies of periodical articles or short sections of books not available in Flint.
Login to ILLiad

After logging in to ILLiad, you will place a request, according to the type of item you need. Options include Article or Book Chapter which results in a digital copy of the article or chapter, Loan (book, microform, AV, etc.) which results in a physical item being sent to the Thompson Library, and Thesis/Dissertation which may result in a digital or physical item.

On the appropriate request screen, you should fill out all fields listed as "Required", but any additional information you give will help to speed up your request.

Before Using Interlibrary Loan

1. Check the Library Catalog (for books) and Journal Finder (for journal and magazine articles) to make sure UM-Flint does not own the material.

2. Please use the Library Catalog's "Search in: All Libraries" function and use Get This for books that Ann Arbor owns. You may request most types of materials: books, photocopies of periodical articles, dissertations, and government documents. Materials that are difficult to obtain include:

  • Periodical volumes less than five years old (try requesting individual articles)
  • Reference books (try requesting individual entries)
  • Audio/visual materials
  • Bulky or fragile items
  • Extremely old books
  • Books on reserve, including textbooks
  • Rare or valuable material such as manuscripts

3. Try searching UBorrow, a lending network of Midwestern and Big 10 universities, to get items quicker and keep them longer.

How to Place an Interlibrary Loan Request

How Long Does It Take?

About three-quarters of article requests arrive within two days, and over half of book and other hardcopy requests arrive within one week. It all depends on the rarity of the item you're requesting, the speed of the lending library, and shipping time.

You will receive an email on your UM-Flint account when your materials arrive. You may pick up books at the Circulation Desk office by presenting your MCard. Photocopies for faculty and staff are sent through campus mail. A valid picture ID must be shown to pick up materials. Copyright law limits the number of articles sent to five, if they are published in the same periodical during the current and the previous five years.

Requesting Articles

After you login to ILLiad, click on "Article" at the top of the page. 

When requesting articles, please fill in as much information as you can to speed up the searching process. The information you HAVE to input includes:

  • Journal title
  • Article title
  • Journal year
  • Inclusive pages, meaning the page numbers where the article is printed

Articles are usually sent as links to electronic copies. You will receive an email on your UM-Flint account when it is available for download, or you can login to ILLiad to check.

Articles are accessible to you for 5 viewings or 14 days from the date of posting, through the "Electronically Received Articles" option on your ILLiad account.

Loan Periods and Renewals

Loan Periods

The lending institution sets the loan period, according to their own policies. The Thompson Library is unable to check your due date for you. Check the due date on the interlibrary loan label on the book for your due date.


The Thompson Library cannot grant renewals on interlibrary loans. The lending institution grants or denies renewal requests.

Place a renewal request through ILLiad by selecting "Main page." Then click on the blue transaction number of the item you wish to renew under "Checked Out Items." Click on the red "Renew Request" link at the top of the next screen.

If you receive an error message, a renewal may not be possible, or this item must be renewed by phone: 734-764-8584. Renewal requests can be made only 1 - 5 days prior to the original due date.

If you are unable to renew your item during this time, please contact the Interlibrary Loan office on the Ann Arbor campus.